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Sales & Support Teams
Medler Contacts Manager
Centralised contacts, calls and performance insights.
Every contact, every call and every conversion in one place.
Who it is for
Sales TeamsTelecalling TeamsCustomer Support
Medler Contacts Manager organises contacts, tracks calls, monitors conversion performance and controls access for teams working with leads and customers.
Contacts
Organise and prioritise leads and contacts.
- Add, edit and categorise contacts.
- Tag contacts as hot, warm or cold.
Call Tracking
Log and analyse call outcomes.
- Record call attempts and results.
- Track call durations.
Analytics
Track conversion and revenue performance.
- Monitor lead-to-conversion ratios.
- Compare performance across agents.
Access Control
Admin and agent-level permissions.
- Admins manage all contacts.
- Agents see only assigned contacts.
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